Online Casinos
Online CasinosGet in Touch With Us

Get in Touch With Us

Questions, corrections, partnership enquiries — this page explains how to reach the team behind thesports.biz and what happens once your message arrives. We cover US online casinos, free spins offers and real-money gambling sites, so most messages we receive fall into one of those areas. Whatever brings you here, we will do our best to give you a useful reply.

How to Reach Us

Email is the most reliable way to contact us. Every message is read by a member of the editorial team and we aim to respond within two working days. Write to us at [email protected].

A little context in your opening line helps us route your message quickly. If you are writing about a specific casino, a particular offer, or a page on the site, mention it upfront and we can get it to the right person without a back-and-forth.

What You Can Write to Us About

We welcome all kinds of messages. The most common reasons readers get in touch are listed below:

  • Content questions — If something in our casino reviews or free spins comparisons is unclear, or you want to understand how we assess a particular offer, just ask.
  • Corrections and updates — Bonus terms change, casinos update their banking options, and licensing conditions shift. If you spot something that looks out of date or inaccurate, please flag it. We take accuracy seriously and review every correction request.
  • Suggestions for coverage — There are a lot of US-facing casino sites out there. If you think we have missed one worth reviewing, or a topic that would genuinely help readers, tell us what it is and why.
  • Partnership and commercial enquiries — If you represent an operator or an affiliate programme and want to explore working with us, introduce yourself and outline what you have in mind. We review all enquiries, though we do not guarantee a placement — our editorial ratings are independent, and commercial relationships do not determine rankings.
  • Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention it in your message and we will direct you to appropriate support resources. You can also contact the National Problem Gambling Helpline directly at 1-800-522-4700, available 24 hours a day.
  • Technical issues — Broken links, pages that will not load, or anything on the site that does not behave as expected — we want to know.

What to Expect After You Email

We do not use automated replies as a stand-in for a real response. When your message arrives, a member of the team reads it and responds personally. Our target turnaround is two working days. During high-volume periods it may take slightly longer, but we will always follow up.

If your enquiry is time-sensitive — for example, a bonus expiry you want clarified before you act — please say so in the subject line and we will prioritise accordingly. That said, for time-critical questions about a specific casino's current offer terms, contacting that casino's own support team directly is usually faster.

About This Site and Its Editorial Standards

thesports.biz is an independent comparison site covering online casinos available to residents of the United States. Our reviews are researched and written by our editorial team. Shane Brooks leads our casino content and oversees the accuracy of the free spins and bonus coverage across the site.

We only cover licensed and regulated casino sites. Our rankings reflect editorial assessment — factors such as licensing standing, bonus conditions, banking options, game range and the quality of responsible gambling tools all feed into a rating. Operators cannot buy a higher position.

If you have read something on this site that you believe misrepresents a casino's terms, conflicts with publicly available licence information, or contains an error of any kind, please write to us with the detail. We will review it and update the page where a correction is warranted. Accuracy matters more than any other single thing we do.

A Note on Responsible Gambling

Online casino games carry a built-in house edge, and no strategy or bonus offer changes that over the long run. If gambling stops being enjoyable, starts to feel like a way to recover losses, or begins affecting your finances or relationships, it is worth stepping back and seeking support.

Most regulated US casino platforms also offer self-exclusion programmes and deposit limits. Setting those tools before you play — not after — is the clearest way to keep gambling in its place.

We look forward to hearing from you.